At Clear Quality Auto Glass, we pride ourselves on top-notch customer service and believe this is the reason we have expanded to five locations in the Las Vegas area. We feel fortunate to continually be able to hire top-notch employees who are experts in auto glass repairs and services, and also know how to treat our valued customers. Because our greatest asset is our customers, our customer service commitment to you is to:
Listen and assess your needs – we work had to listen and identify your specific needs regarding your auto glass. We are trained to ask questions to try to understand what each customer, in the Las Vegas area, is really trying to say. Our commitment is to give you our undivided attention. Listening, from the beginning eliminates most misunderstandings.
Know each individual customer’s needs – by listening, we assess what is most important to each customer and work hard to fulfill all your auto glass needs.
Importance of each service provided – because we do not take the services we provide lightly, we understand the importance of being accurate, punctual and satisfying. Each service is put under serious consideration and a strong work ethic is one of our goals in mind, so we can produce a completely satisfying product for you.
Communication – communication is the key to any successful transaction when it comes to your auto glass needs. Our promise to you is to keep you informed all along the way.
Clarity – we realize that, while we know and are experts in auto glass practices and procedures, specifically in the Las Vegas area, we also realize that it is our job to help you understand the process and the anticipated outcome, so that we all arrive at the same destination in the end.
Helpful – we realize that another winning aspect of great customer service is the word, “yes,” or to have a, “we can do it,” attitude. We pride ourselves on being helpful to our customers and making sure that we meet or exceed your expectations.
Courteous – because we appreciate our Las Vegas auto glass customers, we strive to make sure courtesy comes naturally to us. Happy customers equal a happy company, which is what we enjoy most.
Respectful – our staff is trained to be respectful to anyone who walks through our door and continue that respect throughout the entire process of the customer service experience.
Appreciation – governing our daily thoughts is our appreciation for you and the opportunity we have to serve you.
We’re here to help. Call Clear Quality Auto Glass today at (702) 468-9730.